As a household name in the UK for decades, finding a detailed Genting review isn’t a surprise. After all, their online site has been on the rise with Skill On Net running the show for them behind the scenes.
I put together this Genting Casino review after going through the full site myself, from the game lobby and Genting Live roulette streams to the payment options, loyalty tiers, and what happens when you open a live chat at 11 pm. There's more to this site than just the brand name alone, so here’s what you need to know.
Genting runs welcome offers without Genting Casino promo code that typically include options like a match bonus or free spins, but specific details vary on what's currently active, your location, and local regulations. What's available in the UK might look completely different from what you'd see in another country, so I'd recommend checking the promotions page directly when you sign up. For a more detailed look at the current deals, I've covered those separately in my full Genting bonuses guide.
Genting markets over 6,000 casino games on the site, with close to 100 new releases being added each month, and that claim held up pretty well when I was looking through the lobby.
The slots section is absolutely loaded, with titles from Pragmatic Play, NetEnt, Play'n GO, Relax Gaming, and plenty of other well-known studios all sitting in the same lobby. You can filter by provider, which I found really helpful when I wanted to stick with a particular studio's games for a session. There's also a dedicated jackpots section if you're chasing bigger potential payouts, and the "Daily Picks" feature highlights specific titles that are being pushed at any given time, which is a nice way to discover something you might not have clicked on otherwise.
This is probably the single biggest reason to consider Genting over other sites with similar game counts. The standard live casino section covers all your staples like roulette, blackjack, baccarat, and game shows, powered by Evolution and other top-tier providers. But the standout is Genting Live, which streams live roulette directly from actual Genting venues across the UK, not from a studio set. I could see feeds from Resorts World Birmingham, Palm Beach in Mayfair, and Genting Casino Manchester, among others, all powered through a partnership with Authentic Gaming. It's a completely different feel compared to the usual studio-based live dealer setup, and if you like live roulette specifically, this is a feature that's hard to find anywhere else online.
| Provider | Game types available |
| Pragmatic Play | Slots, live casino |
| Evolution | Live casino, game shows |
| Playtech | Slots, live casino, table games |
| NetEnt | Slots |
| Play'n GO | Slots |
| Relax Gaming | Slots |
| Authentic Gaming | Live roulette (Genting Live) |
Genting promotes two separate apps, which serve completely different purposes.
The main casino app is listed on the App Store under Skill On Net Ltd and gives you access to the full range of slots and live dealer games from your phone. I tested it alongside the mobile browser version, and the app felt noticeably quicker when loading games and switching between sections, particularly in the live casino area, where speed matters. The cashier is fully accessible in the app, too, so you can handle deposits and withdrawals without switching to a browser.
The second app, My Genting, is designed for people who also visit Genting's physical casino locations and want to track their rewards across both worlds. It's a separate download and a different login, but if you enjoy both the online and land-based sides of the brand, having everything connected makes a lot of sense.
Payments are one of those areas where I always spend extra time checking, because a great game library doesn't mean much if it’s hard to withdraw your winnings.
The site supports Visa, Mastercard, PayPal, Paysafecard, TrustlyDirect, Sofort, Apple Pay, and Skrill, covering most of the popular options across major markets. The minimum deposit is at 10 in most supported currencies (including GBP, EUR, USD, AUD, CAD, and NZD), and the process itself was quick and straightforward every time I tested it.
Genting aims to complete withdrawals within a few hours, which is a strong target compared to many competitors. Available withdrawal methods include Visa, Mastercard, instant bank payments, Trustly, and PayPal, so you've got decent flexibility on the way out, too. One thing to be aware of is that wire transfers carry a £10 fee if you're withdrawing under £500, though fees and minimum thresholds can vary by country and currency. Before your first withdrawal goes through, you'll also need to complete KYC verification by submitting proof of ID, proof of address, and a masked image of any card you used for deposits. Genting says document checks are usually completed within 12 hours, and they suggest reaching out to support if you haven't heard anything within 48 hours.
Live chat runs from 06:00 to 00:00 GMT, providing 18 hours of coverage daily, and email support via contact@gentingcasino.com is also available around the clock for less urgent matters.
When I opened a live chat session, the first thing that popped up was "Marcus," their chatbot, which handles the initial greeting and tries to resolve common queries automatically. If Marcus can't sort out your question, you can always request to be transferred to a human agent during the active chat hours. I tested it by asking about the documentation needed for a first withdrawal, and the handover from chatbot to a real person happened within a couple of minutes, which I was perfectly happy with.
Genting runs a two-tier loyalty structure that covers both casual and higher-volume players, and it's well thought out for the different types of people using the site.
My Levels is the points-based progression system that's open to everyone from the moment you start playing. You need 125 points to hit Level 1, and the points you accumulate scale with the size of your stakes, so you'll naturally move up faster if you're playing at higher levels. It's a simple system that rewards consistent play without overcomplicating things with too many tiers or conditions.
Above My Levels sits the Members Club, which is invitation-only and comes with perks, such as a personal account manager and access to a fast-track withdrawals system alongside higher limits. You can't apply for this directly, so it's really aimed at players who've already demonstrated significant activity on the site. If you're the type of player who plays regularly and at meaningful stakes, it's something that could open up for you over time.
It's worth understanding who's behind the curtain here, because it affects everything from the game selection to how your payments get processed.
Genting Casino operates as a white-label site powered by Skill On Net Ltd, which handles the entire online side. If you remember the old GentingBet site, it closed back in August 2021, and all accounts were migrated over to this new setup. The Genting brand brings the name recognition and the land-based casino connections, while Skill On Net brings the tech, the game integrations, and the licensing infrastructure.
It's a combination that gives you a massive game library backed by a company that knows how to run an online casino at scale, and I think the partnership works really well for players who want variety alongside a name they can trust.
On the regulatory side, Skill On Net Limited holds active remote casino and bingo licences with the UK Gambling Commission, and the site also references an MGA licence issued back in August 2018. Both of those are clearly referenced across the site and in the terms, which is exactly what you want to see. The UKGC also lists eCOGRA as an approved ADR provider, so if you ever had a dispute that couldn't be resolved directly, there's an independent route available to you.
Genting Casino has clearly benefited from the move to Skill On Net's infrastructure, and what you get now is a site with a massive game library, strong payment options, and that unique Genting Live roulette product that sets it apart from the competition. If you value variety and want a live casino offering with some real personality behind it, Genting is well worth your time. With a lot of features that has innovated its operations so far, it does seem fair that Genting gets a lot of credit for its offers to players.
If you want to get started, use the banners on this page to sign up and see it for yourself.
Yes, GentingCasino.com runs under Skill On Net Ltd, which holds active remote casino and bingo licences with the UK Gambling Commission and also operates under an MGA licence. Availability and specific regulatory coverage may differ depending on your country.
The site markets over 6,000 casino games including slots, jackpots, table games, and live casino, with providers like Pragmatic Play, Evolution, Playtech, NetEnt, Play'n GO, and Relax Gaming.
There are two apps available. The main Genting Casino app is listed on the App Store under Skill On Net Ltd and gives you full access to games and the cashier. There's also a separate My Genting app for tracking venue-based rewards.
You'll need to submit proof of ID, proof of address, and a masked image of any card used for deposits. Genting says document checks are usually completed within 12 hours.
Genting Casino operates under both UKGC and MGA licences, and the site supports multiple currencies including GBP, EUR, USD, AUD, CAD, and NZD.
