I’ve compiled this Golden Hearts Games review to give you access to the most important and interesting facts, features, and other highlights of the site. These include a welcome offer, multiple games, and details about their virtual currencies.
While clearing up what Gold Coins and Sweeps Coins are and how they can be used, I’ll also guide you through info about payments, seeking some customer service (they’ve nailed this aspect), and how user friendly the site turns out to be. Get settled and read through my review which will prepare you for an exciting gaming experience.
Payment Provider | Safety | Approval rate |
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very high | High | |
high | ||
very high |
The site works using Gold Coins and Sweeps Coins, and both components show up in their welcome offer. If you’re searching for a Golden Hearts Games no deposit bonus, this isn’t it, because social and sweepstakes casinos don’t work with deposits, therefore they cannot provide that offer type. I did find a welcome offer though, where you can sign up and collect 250,000 Gold Coins and 500 Sweeps Coins. That’s an impressive bonus, especially since many similar sites only offer one or two Sweeps Coins. You’ve got a daily login bonus to look forward to as well.
If that’s something that grabbed your attention to get further info about the offer, pop across to the complete Golden Hearts Games promo code article. That explains everything you could ever wonder about this opening offer.
I’ve read other Golden Hearts Games reviews that don’t cover this topic, but I think it’s important to know what to expect. The landing page you will see before you join the site is a great example of how they’ve nailed this element as well. They showcase plenty of game types appearing in their lobby, along with providing details of the opening offer and explaining the site format, with the Gold Coins for social gameplay and the Sweeps Coins that give you a chance to play to win Sweeps Coins to redeem for real prizes.
The site is colorful and welcoming once you’re inside. I’ve visited similar sites that overdo the color aspect, but they’ve struck a nice balance, I think. I was able to see when my next daily bonus would be available, and look through some of the games on offer as well. I cannot complete this part of my Golden Hearts Games review without mentioning the frequency of new games added. Those are shown with a NEW label too, so you can spot anything you may not have seen before.
I liked having the help center provided separately to everything else, as it didn’t clutter up the main part of the social casino. I’ll cover the help topic later, but I did notice that the game area was more accessible and easier to browse and find games in since there was nothing else competing for my attention. I was also able to check my balance of Gold Coins and Sweeps Coins whenever I wanted to. My preference is to play with Gold Coins first, saving as many Sweeps Coins as I can for later use. Since the totals are accessible at the top of the site, it’s another positive note to add to my Golden Hearts Games review.
I’ve written about plenty of social and sweepstakes casinos, and this review category is often the hardest to predict. For instance, some sites focus on app downloads and don’t bother too much with a website, whereas others take the opposite path. What was the deal with the Golden Hearts website, then?
There was no clear app link on the website, so I checked out their help center to see what else I could find out. They’ve got a page covering this very topic, where I confirmed the lack of a mobile app for either Android or iOS users. However, I’m keen to point out that it’s not a negative point - very much the opposite. The help center provides details of the browser-based nature of the site, which means you can visit it via a mobile browser just as you would a regular computer browser for a desktop or laptop. They do suggest you don’t use the BRAVE browser, as that apparently causes a few issues with certain games. Obviously, older devices aren’t recommended either, but that’s par for the course no matter which mobile site you try and visit.
All told, then, the mobile experience gets a good rating for my Golden Hearts Games review. You can explore all areas of the site with ease, find out about the various ways to get Golden Hearts Games free coins, and so on. It’s all at your fingertips, or available via your mouse. I tried both methods and honestly, I think deciding which device to use will depend on where I am and which one makes the most sense. That’s good to know.
Some sites add payment logos to the footer of the website, but that’s not true of Golden Hearts Games. Don’t be deterred though because there is a section on purchases and payments appearing via the home screen in the help center, covering all manner of payment topics. I should make it clear here that you’re never required to make any purchases on the site. You can claim Gold Coins when you join and on a daily basis, and you can never purchase the Sweeps Coins anyway, so there’s no need to purchase anything during your time there. I found plenty of ways to get enough virtual currencies to use, including getting hold of a Golden Hearts Games 12-digit redemption code via a mail-in request to grab some more Sweeps Coins for my gaming balance.
However, what can you expect if you would like to purchase any kind of Gold Coins bundle at any stage? Are there multiple ways to do it? Yes, there are, with several famous credit and debit card options provided on the site. They also welcome Apple Pay if you’re playing via a mobile browser on an iPad or iPhone, and they list Skrill too, so most players should find ample options to sort through. As for prize redemptions, available via Sweeps Coins winnings redeemed for a real prize, you can do that via Prizeout or ACH direct deposit, as mentioned on the site. There are specific rules to follow for redemptions, so make sure you check those out. However, I think this is another area of my Golden Hearts Games review that comes out positively. I managed to get the facts in front of me before I joined, thanks to the availability of lots of details within the help area. And that’s the part of the site I’ll focus on next.
The foot of their website explains the site format for starters, so if you’re new to the idea of a social and sweepstakes casino and you’re wondering what on earth you’ve stumbled on, that section answers the question. However, there’s a lot more to learn here, and the process is best completed via their help center. You’ll spot the link for this underneath the circular social media links to the bottom right of the site.
This opens another huge section of the site, powered by Zendesk and providing a search facility first off at the top of the page. Underneath that, I found nine areas of interest, covering everything I might want to know more about before signing up. That was one impressive note to add to this Golden Hearts Games review - the fact that newcomers to the site can get lots of info before joining. That’s particularly useful for those who are new, even if that’s just new to Golden Hearts itself.
The general info area is a good place to begin, as it goes into more depth on the inner workings of the site. You’ll see various questions posed in each category, and you can select any of them to reach the answers. Right at the bottom of each page, I spotted a question saying, ‘Have more questions?’ Next to it was a clickable link to submit a request, which you can just tap on if you’re on a touchscreen device. This lets you complete a request and submit it to get an answer to something more specific that doesn’t appear inside the help center. You can choose one of many available categories and then provide as much info as possible, along with your email address and other pertinent details. The form varies depending on the query, so make sure you choose the most relevant one you can.
Customer Service | |
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Available Languages: | English |
Email: | support@goldenheartsgames.com |
Telephone: | 410-961-3170 |
When you’re visiting a regular casino, you might be concerned to find no licensing information provided - and you’d be right to be that way. However, since Golden Hearts Games is a social and sweepstakes casino, there’s no requirement to hold a regular casino license. They do still provide clear details on the sweepstakes format though, making it clear how the site works. The sweepstakes rules also provide full address and contact details for the company, situated in Worcester, Massachusetts, USA.
There was one in the past, but it’s long gone now. One thing I did notice that I’ll add to this Golden Hearts Games review was the offer of a daily login bonus, which should grab your interest if you decide to join the site. Further to that, there’s a refer-a-friend program to check out too. You’ll receive a unique code to share with friends if you decide to recommend the site, and each successful referral can bring you some free Sweeps Coins to add to your balance. I found details of this inside the help center, where it was noted that friends must make a purchase of a Gold Coins pack for you to receive your referral related Sweeps Coins, so check the latest details if you’re considering using the program.
Yes, it’s been established for several years and is clear about its ownership information. They provide extensive rules and site information that proves it’s a trusted site - along with its track record, of course.
It depends on the method chosen. Prizeout is given with a one or two day redemption time, while ACH direct deposit is two to three days. In each case, confirmation of a prize must be completed before the site will complete the redemption process. This is quite normal.
No, it is only available to US residents in 46 states. You won’t be able to sign up from Washington, Idaho, Michigan, or Nevada, according to the rules at present.
Yes, particularly if the review covers multiple areas of interest, rather than simply covering the games, coins, and prize potential on offer. A solid review will help you understand more about the site and how it works.
No, as it is a social and sweepstakes casino. The Gold Coins used for social gaming are not redeemable. If you play using Sweeps Coins, you may be able to win some, and if you get enough in winnings, you can redeem them for real prizes.
I felt there was something different about Golden Hearts Games - it’s a fine site to use, offering an excellent mix of games to prolong my interest in the site. It also provided me with a generous welcome offer, dropping 250k Gold Coins plus 500 Sweeps Coins into my account. The huge help center was indeed a help, especially prior to signing up, and that sense of help and support goes through all areas of the site. I hope my Golden Hearts Games review shows that this is a site you can explore whenever you fancy some social gaming or sweepstakes possibilities.
I got an immediate feel for the game potential when I arrived on the site, thanks to the categories they’ve arranged on the homepage. I noted some hot games and new games for starters, which did look promising, with titles like Howling for Gold and Wizarding Wins. Better still, there was a slew of exclusives to pore over. I noted slot games, solitaire, and even some bingo squeezed into that section of the collection. Plenty of the best titles came from Booming Games too, so that was another positive point to note.
They have a good collection of Hold & Win slots, along with some instant win and scratch card games. This area covers things like keno and bingo, so even seeing just this small showcase of games was a good starting point prior to joining the site when I was writing my Golden Hearts Games review.
As with all social and sweepstakes casinos, there are two coins to get to grips with when you use Golden Hearts Games. They take on the usual names here, with Gold Coins used in the social casino arena, and Sweeps Coins reserved for the games when you want to try and win some Sweeps Coins. Any SCs that you receive in any manner will be unplayed Sweeps Coins, meaning they are not available for redemption. You must play with them and win some first. If you get enough in SC winnings, you’ll then be in a position to redeem them for a real prize.
It was nice to get a sense of what was to come just from the landing page. It provided plenty of detail about the site, its games, and the welcome offer for new players. Many similar sites only offer slots, and perhaps some table games, so I was delighted to see some bingo, keno, and scratch cards to explore as well. If variety is important to you, Golden Hearts Games does nail that aspect with ease.