Moon Spin Casino Review 2024: Is This Platform Legit?

I must begin this Moonspin review by taking a quick look at one of the best crypto casino bonuses I have seen in a while. At the time of writing this review, new players who register a Moonspin account will get a rakeback bonus consisting of two rakeback bonuses: Sign-up rakeback of 10% and Instant rakeback of 5%.

The 10% rakeback available to new players doesn’t require a minimum deposit, but it must be claimed in your profile section. The bonus is only active for 5 days from activation, so make sure to get comfortable with the website before you claim this welcome bonus.

In addition to the welcome rakeback bonus, all players will get an additional 5% instant rakeback bonus. This bonus doesn’t require a Moonspin promo code, and it will become active as soon as you register an account and start to play games.

Every bet you place will count towards your rakeback funds, but there are some additional rules you should know about. Losses are not calculated for either of these rakeback bonuses. The minimum amount you can withdraw is $0.20, and there are no wagering requirements you must meet to withdraw this bonus.

Keep in mind that these bonus offers may also vary depending on where you live. Check out the banners on this page for bonus offers tailored to your specific location.

After I have discussed the welcome bonus in my Moonspin review, I must turn to the specifics that are often overlooked - usability, look, and feel. Even though they are taken for granted they are an important component for a satisfying user experience for both new and experienced players. I have good news regarding Moonspin’s website design, the platform is easy to use.

The website’s theme, as you can guess from the name, is the Moon and generally space. It is beautifully executed via on-site banners that picture a tranquil space adventure. However, the best part is the ease of navigation on the website. All the important sections are located on the menu located on the left side of the screen, allowing you to quickly switch between different game types, promotions, and live casino.

When I entered the website, I saw the large promotional banners at the top of the screen, which provided information about currently active bonuses and tournaments available on the platform, just like in my Stake review. When I scrolled to the bottom of the main page, I found links that provided useful information like terms and conditions, privacy policy, and general information about accounts, payouts, and bonuses.

The dominant colors on the platform are black, white, and blue, which makes the site easy on the eyes even after long periods of use.

The first thing I must stress in my Moonspin review is that there is no dedicated Moonspin app. Instead, you can use a site optimized for mobile use. From my experience, the Moonspin mobile experience is satisfying and adds to the overall good Moonspin rating in my book.

The design itself is reminiscent of the desktop version, but the essential tabs are located at the bottom of the screen instead of the left side, like on the desktop version. Here, you can quickly access Moonspin Originals, return to the main lobby, see promotions, and contact customer support. The game catalog is scrollable, so finding your desired games is easy, which makes an experience on the go worth a try.

Moonspin Casino Mobile View

Moonspin Casino Original Games

As I mentioned in my BC.Game review, the convenient user experience is also applied to the payment methods used to fund your account and withdraw. Once you look at the available payment methods, you will notice that Moonspin predominantly focuses on crypto payment methods. Currently, the platform accepts seven coins, including Bitcoin, Ethereum, and Litecoin. However, if you don’t have any cryptocurrency, you can purchase some on the platform by using credit/debit cards, like Visa and Mastercard.

Moonspin doesn’t charge any fees when you make a deposit, and there is no minimum amount for cryptocurrencies; however, the minimum deposit for fiat methods is $10. In my experience, all the deposits are almost instant.

When looking at withdrawals, the minimum amount you can withdraw is $20 or equivalent in other currencies. You will need to playthrough the amount you deposited at least once before you can request a withdrawal.

This rule is there to prevent coin mixing. I found that the maximum amount you can withdraw per month is $50,000. You will be paid in installments if your win is over that amount. I found that the withdrawal times are reasonable and may take up to 48 hours, but in my experience, it will be much quicker than that.

One thing I found during my Moonspin review is that customer service is solid and provides multiple ways to get help if something goes wrong. Customer support is an essential part of any online casino because the brands must try to resolve any issues the player encounters. Moonspin tries to do just that.

With live chat and email support, they have some options covered, but I would like to see a phone option in the future. I say that because phone support is usually the quickest, but if you don’t like using this method, the lack of a phone option won’t be a big deal to you.

However, the live chat is also quick if you are looking for a swift response. I tried this option, and the customer support agent's response took only a few minutes. If you aren’t in a hurry, you can send an email to Moonspin’s customer support team. Be aware that email responses can take up to 5 days until you receive a response.

Moonspin is licensed and regulated by the Gaming Authority of Curacao, and it’s operated by Swivel B.V., which is also located on the island of Curacao. This means that the website can provide its casino service in many regions around the globe. However, the site is not available in some important markets like the US and UK. You can see the complete list of restricted regions listed in the Moonspin terms and conditions.

The website uses encryption technology one might expect, such as HTTPS and 256-bit SSL encryption. Besides that, players can set up 2FA to protect their accounts from third-party abuse. To enable this feature, you will need to scan a QR code provided by Moonspin staff. You can find 2FA when you open the security tab located on your profile page.

I was saddened to see that Moonspin doesn’t offer a VIP program for regular customers. Moonspin has decided to implement a 5% rakeback, as I have mentioned previously. But that is not all; after some time on the platform, you will unlock an additional weekly rakeback bonus of 3% and a monthly rakeback bonus of 2%.

As previously mentioned in my Roobet review, the rakeback promotions aren’t the only promos you can find on the platform. I have seen several promotions you can take advantage of. There is the Spinoleague tournament with a prize pool of $10,000,000. You must play Spinomenal slots to win a share of the prize pool. Each win at one of the games will net you points, and if you collect enough points to be among the top players on a leaderboard, you will win a prize.

Another tournament is called the April Adventure Voyage. The concept is the same here, but you will need to play Wild Swarm, Boss Bear, Retro Tapes, Giga Jar, Shamrock Saints, and Razor Returns to win a share of the $5,000 prize pool. There are also Evoplay Fortune Wings, Yeet and Sweet, and Drops & Wins tournaments.

Also, make sure to follow Moonspin on social media. You will occasionally see deposit bonuses, free spins, and no-deposit bonuses offered to loyal players. In addition, you can request a bonus from customer support, but they reserve the right to refuse your request if too little time has passed since your last personalized promo offer.